ROBINSON'S SPOOL AND BOQUITE
Sales have always been a part of my life. The challenge of meeting the needs of a person by finding them just what they want and need, I find very exciting and exhilarating, plus at times very challenging. I like to believe I am a person's life a little bit better by helping them with completing their needs and maybe that just make me a little bit better of a human being as well.
My Career Bio.
Wenatchee Valley community College.
Business major, Music Minor.
Phi Theta Kappa Honor Society.
I Studied Sales, Marketing, Accounting, Economics and Real Estate.
Yes even back then I was beginning my interest in Real Estate law sales and procedures.
While going to college I began working at Robinson's Spool and Boutique. A family owned upscale clothing store chain of seven stores.
As a sales associate, we were paid a partial scale of our hourly wage and had to make the rest up in commission. I became the top producing salesman in the Robinson chain for seven months out of 77 salespeople.When I completed school I was made assistant manager. The owner who was a very hardnosed aggressive person, he insisted on pressure sales.You had to make sure to approach each customer, within 30 seconds as they came in the store and stay with them. One day he asked me how I did so much more sales than anyone else, I told him, that frankly I don't do it his way. I would acknowledge each customer when they came in and keep my distance for their comfort. I would watch to see if they had a look of needing help, then I would offer it. I found out then that if you simply offer your help, people will tell you what they want without having to beat it out of them or high pressure them. I don't like to be pressured and therefor I don't pressure others. I help people; I don't push people. I practice the golden rule. Treat others the way you wish to be treated.
Upon my Brokers advice, I left real estate and became hired as a Sales Associate for a department store down the mall from Robinson s. I was offered me more money.
Still needing that regular paycheck, I accepted and little did I know at the time, that Lamont's would be my home for the next 14 years. I started at the East Wenatchee store in Washington State. As time passed I became a Sales Manager. I was transferred to several stores around the state. This included Port Angeles, Bellevue, back to Wenatchee, back to Bellevue, Olympia and Tacoma. I ran every department of the store and was also Personnel and operations all the while being an area sales manager.
The experience I gained in the years of sales taught me that there is not secret to sales except one. Listen to the Client's needs and then fill them. It does not maker if you are selling shoes, TV's cars, insurance or real estate. The client's needs are what sales the item.
After all this time making money for the man, I decided to use what I knew and go into business for myself. I purchased a coffee shop and quite my job at Lamont's to run and manage this new venture. Within eight months I had doubled the sales and turned it more into a health food /deli.
The hours I put in where grueling. I wanted to move onto something else. I sold the shop for cash the first week I put it up for sale.
I took the money from the proceeds of the sale and began shopping or rental property.
I began buying old run down rentals and remodeling them. I did all the work myself, so I had to teach myself how to plumb, wire and sheetrock. It was all new to me, but I was on a budget, so I read everything I could get my hands on to instruct me.
It worked, I took these run down rentals and fixed them up and raised the rents and then sold them at a higher price.
I always looked for the dog in the neighborhood.
This experience of buying and selling of real estate rekindled my passion for real estate.
My next adventure was about to begin in a great big way.
All the while I was working for Robinson's; I was also working for Zitting's Realty World. I was just out of college and need a consistent pay check that I could count on to pay my bills so I was forced to only work part time at Zitting's. I was very young looking and a little on the shy side back then, not feeling comfortable talking to much older people about their personal finances. Having little luck or guidance from the Broker who was a very busy man, whom I admired him as a business person. I moved over to Better Homes and Gardens. This time my Broker, who was a very nice person, took me aside and told me that, in her opinion I looked way too young to be able to give the client confidence to make their largest investment decisions based on my life experience I brought to the table. She told me to get out of the real estate business for the time being and then re-enter it when I was a little older as she knew I would do well with it.
She was right. I had a lot of maturing to do and now have owned purchased and sold several of my own properties and now have more years of experience that I like to admit.